Totem Travel, Inc. is the sole owner of the information collected on totemtravel.com and via the phone or e-mail.
Our postal address is: 12305 120th Ave NE, Suite D, Kirkland WA 98034
Totem Travel is committed to honoring the privacy of our clients, which includes any personally identifiable information.
This information is used to improve communication avenues and to notify clients about updates to our site or to contact clients for marketing purposes.
Totem Travel collects information from our users at several different points:
We request information from the user on our information request forms online, from Bridesclub wedding Shows that we regularly attend and directly from the client via phone, e-mail or in person.
A user or potential bride must provide contact information (such as name, email, phone and mailing address). When working directly with our clients and after making reservations we may ask for financial information (such as credit card number, expiration date and security codes). This information is used for billing purposes. If we have trouble with charges, the information is used to contact the user.
We store information that we collect in our client database. A profile is stored information that we keep on individual users that details their past travel and travel preferences. Consequently, the profile is used for all information on the client and to direct pertinent marketing promotions to them via e-blasts and direct mailings. We do not share, under any circumstances, your profile with other third parties. WE DO NOT MAKE THE NAMES OR ANY OTHER IDENTIFYING INFORMATION OF OUR WEB SITE VISITORS OR CUSTOMERS AVAILABLE TO ORGANIZATIONS OUTSIDE TOTEM TRAVEL INC.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
If you prefer not to receive future mailings, newsletters, e-blasts and notifications of products, services and special savings opportunities from us, you may direct us not to contact you, via mail, email or telemarketing.
If you wish to exercise your opt out rights as described above please call the number above or write us at the above address ATTN: Privacy Officer and we will remove you from our marketing and mailing lists.